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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will appear. It comprises in-depth info about all the operations that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive selection of how-to videos demonstrating how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glance at our comprehensive FAQ database, which covers questions asked by actual customers and provides real solutions. We regulary "revamp" our FAQ database with new Q&A's so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our great team of support engineers available 24x7 and ready to help you with any problem. Each trouble ticket you submit will be responded to in less than sixty minutes (the average trouble ticket response time is only twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 295719

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com